In August of 2012, AT&T Inc. announced the shutdown of its "2G," (second generation) wireless network. The shutdown will be complete by the end of 2016. The 2G shutdown will not occur all at once, but throughout the years. As of January 1, 2017, the 2G wireless network will cease to exist.
Why is AT&T shutting down the 2G wireless network?
Data use on wireless networks is increasing as more and more people adopt smartphones. AT&T realizes that shutting down the 2G network and using that space for 3G and 4G networks will drastically increase data capacity and speed on the newer networks.
Why does the 2G Sunset affect alarm systems?
Wireless alarm systems communicate via cellular networks like the 2G, 3G and 4G networks. Many wireless alarm systems were installed with a 2G compatible GSM (Global System for Mobile Communication) device that can only communicate via the 2G wireless network. Therefore, when the 2G network ceases to exist on January 1, 2017, these alarm systems will no longer be able to communicate alarm signals.
What do you need to do to make sure your alarm system will not be affected by the 2G Sunset?
This update to the equipment is a simple one that normally takes less than 60 minutes to complete. We have several options for the equipment upgrade to choose from. It is imperative that you contact us at your earliest convenience to schedule an appointment to have a service technician make the equipment update on your security system.